Terms of Service

1. About the platform

AVOKA is an online marketplace that connects clients with independent, verified lawyers in Egypt. AVOKA is not a law firm, does not give legal advice, and is not a party to the relationship between a client and a lawyer.

2. Accounts

You must give accurate information, keep your sign-in details confidential, and be legally able to enter a contract. Lawyers must hold a valid bar registration; their documents are reviewed manually before an account is activated. One person may hold one account.

3. Requests and assignment

A client publishes a request at a price they set. A qualified lawyer may accept it, and a case file is then opened for both sides. Your personal details stay hidden from lawyers until a lawyer is assigned.

4. Fees and payments

Prices are shown in Egyptian pounds. Where payments are enabled, the client’s payment is held by the platform and released to the lawyer only after both sides confirm completion, or after an administrator decides a dispute. The platform’s commission and any fees are shown before you confirm.

5. Your responsibilities

Provide truthful facts and documents. Do not use the platform for unlawful purposes or harassment, do not try to bypass the platform’s payment process, and do not upload content you have no right to share.

6. Lawyers’ responsibilities

Lawyers must provide services with professional care, respect client confidentiality, conflicts of interest and the rules of their bar, and keep case information inside the case file.

7. Disputes

Either side may open a dispute from the request page. Evidence is reviewed and a decision is issued; a decision may be appealed once within the period shown on the page.

8. Suspension and closing an account

We may suspend or close an account that breaks these terms or the law. You may ask to close your account at any time unless a case is still open.

9. Liability

The platform is provided as is, to the extent the law allows. AVOKA is not responsible for legal advice given by lawyers or for the outcome of any case. Nothing in these terms limits liability that cannot be limited by law.

10. Changes to these terms

We may update these terms. We will announce important changes, and continuing to use the platform after a change means you accept it.

11. Governing law

These terms are governed by the laws of the Arab Republic of Egypt, and the competent Egyptian courts have jurisdiction.

12. Contact

For questions about these terms, contact us through Support in your account.